Practically impactful

Imagine this: you've invested weeks, perhaps even months, crafting something visually stunning. Your code is flawless. But for some reason, the user experience isn't quite hitting the mark. It should be good, in theory.

I've been in situations where developers exclaim with pride, “This is the best code I’ve ever written!” Yet, their announcement is met with deafening silence from the actual users.

Conversely, there have been instances when internal feedback goes like, “This looks rather unfinished,” or “We seem to be accumulating tech debt,” or “This feels like a very raw MVP.” And yet, users are all over it. They adore the feature, advocate for it with glowing recommendations, and express gratitude. Sometimes, the magic lies in something as straightforward as a change in phrasing.

It's a reminder that while aesthetics and good code matter, understanding the user's needs and desires is paramount. The best way to develop a six sense for these practically impactful changes? Listen, listen, listen and observe.